No matter what look you’re going for in your kitchen; there’s a color for you. Le Creuset has nearly 100 years of experience, while Great Jones launched in 2018. Knobs are metal like Staub. Buy from somewhere with better customer service I purchased a dutch oven from Le Creuset on Nov. 24, 2020, and immediately received an order confirmation email. Customer service non existent. 136 Le Creuset reviews. I am furious as I shouldn’t have had to waste my time making this call in the first place if they were responsible. This was not intended to be a plug for Martha Stewart, but.. after horrible customer service regarding warranty questions, our receiving labels & assigned # for returning chipped items, and communicating with company since July 2020 and last communication Oct 12, 2020, my wife and I are terribly upset with LeCreuset. All Rights Reserved. Far cheaper than Le Creuset and Staub, and often cheaper than most other brands too. So, is Le Creuset worth it? They don;t answer emails or the phone. Black enamel interior is stronger and … Recently i submitted an order online and changed my mind. Caraway vs. They were courteous and responsive and I feel reassured that if I wish to buy kitchenware in the future Le Creuset will provide excellent products and service. Sent an email 10 days ago inquiring when the orders would ship. I emailed got a reply that the items will ship bet dec 7-11. French Press, Cerise (Cherry Red) Le Creuset has made a name for itself over decades of producing high-quality kitchenware for cooking, baking and serving. Le Creuset Dutch Ovens: How Do They Compare? This color, volcanique, is known as Flame in today’s offerings due to its tonal red and orange coloring. I never received an email with shipping information, although everywhere on their website says they usually take 6-10 business days, maybe longer with the pandemic. Over time you may notice slight cosmetic changes. Expect to pay about $50 for a 6-quart pot at stores like Target, or around $90 at some other stores. Read our Terms & Conditions to learn more. Brand Reputation: Le Creuset is a well-established brand with a proven track record of success and performance. Use the links below to navigate the review: Le Creuset cookware is expensive, but how much does it actually cost? Le Creuset). Related reviews. Got a braiser at half the price and I like it very much. They do make good products, but their website seems more of a con than a business. This has been considered one of the best skillets manufactured by the company according to Le Creuset skillet reviews. If you want to waste your time and money only then order from here. I have been “caller #3” for 40 minutes. You can click on the image or the price to check out more details and read dozens of reviews on Amazon. Like many others, I wish I could leave a 0 star rating. If you are looking for a skillet that will truly last a lifetime, this model is an excellent option. Unfortunately a very unpleasant and disappointing experience. It was difficult not to fall in love with this skillet at first glance. Now that you understand how much Le Creuset cookware costs, the next question is: why is it so expensive? While there are so many great things about Le Creuset, no product is perfect, and this is no exception. Never will we consider LeCreuset cookware again. A quick scan of the hundreds of reviews on Amazon validates my point; Le Creuset Dutch ovens will last. DO NOT ORDER FROM LE CREUSET !! Le Creuset locks in moisture more effectively than Great Jones. One of the most appealing aspects of Le Creuset cookware is the fact that its Dutch ovens and other cast iron pieces are made in the brand’s foundry in Fresnoy-le-Grand, France. Le Creuset were brilliant dealing with the issue and because the pan had been discontinued they have offered a replacement free of charge. Le Creuset is most known for Dutch ovens, but, over the years, they’ve expanded their offerings to include: You can find all the cookware and bakeware options on the Le Creuset official website. ?Never in my life again! Le Creuset is worth it because it’s more durable, beautiful, and performs better than the competition. No response. Le Creuset Dutch ovens are made in France. Like all Le Creuset enameled cast iron products, it’s available in a variety of colors, making it a fun addition to any kitchen. Each piece indicates the country of origin, which adds to its unique flair. There is a certain prestige that comes along with owning a Le Creuset Dutch oven, a richly colored, attractive piece that stands out in any kitchen. Le Creuset Dutch ovens start as a molten mixture of pure and recycled iron. Le Creuset is available directly through lecreuset.com, as well as Le Creuset signature stores and a range of premium retailers such as Williams Sonoma, Crate & Barrel, and Bloomingdale’s. Colors seem to melt into each other seamlessly. Placed an order in November, paid for 2 day express shipping. Totally unacceptable. When I complained about how long I was on hold, no apology was offered. Last Updated on December 19th, 2020 By: Know Your Grinder. Useful. Since the cast iron walls are thick, Le Creuset Dutch ovens take a few minutes to heat up and distribute the heat evenly. If you love everything about Le Creuset besides the price, consider these high-quality alternatives: This French-made brand is a step below Le Creuset in price, but certainly not in quality. Here is a snapshot of some recent accolades Le Creuset has earned: The New York Times named Le Creuset the Upgrade Pick, saying it’s the “kind of piece people pass down to their kids.”, CNET crowned Le Creuset their Overall Favorite Dutch Oven, calling it “the gold standard when it comes to Dutch ovens.”. The rigorous quality standards and use of high-quality raw materials produce cookware that performs exceptionally in the kitchen, looks stunning, and lasts a lifetime. The Le Creuset Skillet delivers premium quality and comes with a number of features that make it stand out from the crowd. They do not respond to any inquiries via email. This awesome finish enhances the diffusion of heat and makes the pot extremely easy to clean. The thick cast iron walls are warp-resistant, and the triple-coated enamel holds strong and won’t chip or scratch unless you really abuse it. This is the new Dutch oven on the block, and although its style is far from the shiny offerings of Le Creuset, Great Jones holds its own. Every Le Creuset Dutch oven is handmade at their foundry in France and inspected by 30 skilled craftsmen. Will never purchase from this company again. I've called daily, over 45 minutes per call, I listen to the countdown of which caller I am, get to caller #1 and told the wait time is too long and to call again, disconnects. My poor mother will have nothing to open for Christmas... thanks LEPOOP. It also boasts a smooth, lighter-colored interior similar to Le Creuset. Sent a return, with tracking as instructed, and didn’t receive a confirmation of receipt or other notice of my refund two weeks after my tracking shows the return was received. Although competing brands have tried to copy the Le Creuset “look,” none have successfully replicated the signature gradient (dark to light) exterior. Are these alternatives a better value than Le Creuset? Like so many others who have posted reviews, I had a TERRIBLE experience ordering online from Le Creuset. I hope we have the option to not put a star at all. The short answer is yes. Is Le Creuset really worth it? Contact & review Le Creuset. Been shopping online for a long time but never have i experience something like this. No confirmation or anything. Staub has been making Dutch ovens since 1974 and has been a part of the respected Zwilling J. I would give no stars if possible. Le Creuset is worth it because it’s more durable, beautiful, and performs better than the competition. Epicurious also named Le Creuset the Best Overall Dutch Oven for its ability to perfectly sear meat and caramelize vegetables. Can't work at home, pick up the phone , check orders on line like everyone else does in these times?Of course I did not get an answer.So I have no idea what is happening with my ordr, how to track it and if it will be there on time for Christmas.When everyone else is able to process orders on line in a day or two, send confirmation of shipment and tracking information,and give customer service on the phone, even small stores, this is truly unacceptable client service. It fits well, but steam still visibly slips through and out of the pot. With 13 people ahead of me the call took over 2 hours, so I hung up and decided to try again the following week. What a disgrace for a company that charges so much for its cookware. Le Creuset became the gold standard in Dutch ovens because they never deviated from their innovative process when creating and applying the durable, easy-to-clean enamel glaze over a workhorse cast iron base. The base allows you to use the cookware on any type of heat source including stovetops. A free inside look at company reviews and salaries posted anonymously by employees. Great Jones is sold exclusively on the company’s website, GreatJonesGoods.com. They are World Class Awful! For the most part, warm water, mild dish soap, and a non-abrasive sponge or brush will get the job done. The design of the lid and shape of the pots make an ideal environment for retaining moisture. The Staub is on another level in this regard. Most Dutch ovens do a decent job at locking in moisture; is Le Creuset really better? If it’s not perfect, they melt it down and start over. It’s the type of cookware that gets you excited to cook and host gatherings. Exceptional Performance: Le Creuset Dutch ovens are incredibly versatile. And how much more does it cost compared to other brands? No product delivered and no response from Le Creuset to any of the inquiries. The Le Creuset Dutch oven is also a master at moisture retention. Best Cookware NOT Made in China: The Definitive Guide. INDUSTRIES. Note: These prices are pulled in real-time from Amazon. One of the best features of the Le Creuset Dutch oven is its versatility. Have sent 8 emails. Minutes. But don’t worry, these won’t affect cooking performance. Sent 4 emails and never got a response. Forbes awarded Le Creuset the Top Option to Last a Lifetime, praising its ability to offer “decades of reliable cooking performance.”. Coffee prepared in a French press is known to be a morning favorite amongst coffee connoisseurs. The knobs come in different shapes and materials, including stainless steel, gold, and black (synthetic) options. I spent 4+ hours on hold with them to learn that they ran out of stock in the color I ordered. © 2020 Trustpilot, Inc. All rights reserved. You can say that the performance level of Staub Dutch oven is opposite to the Le Creuset so that as you keep on using it, the surface keeps on getting smoother. Since the Dutch oven has thick cast iron walls, it heats slowly and evenly, but once it’s hot, it stays hot. It’s a hand made, labor-intense process drawing on the aid of 30 skilled craftspeople. BEST BUSINESSES. Returns are not being processed. Staub: Staub, unlike, gets better with each use. Although there are alternatives for half the price, Le Creuset is worth the investment when you consider that you’ll own it for life. Dozens of cookware brands produce Dutch ovens using similar materials and techniques, and most are available at a fraction of the cost. The best pan sets The best non-stick frying pans The best cast iron skillet pans The best pancake pans The best saucepans The best griddle pans The best sauté pans Most have a two-toned gradient, meaning the color fades from light to dark. Once set, the pots are cooled and prepared to receive sprayed-on enamel in multiple layers. Learn that they don ; t answer emails or the phone waiting for customer service number month now when complained... 3 weeks ago cook and host gatherings tonal red and orange coloring helps to circulate inside... Loosen food bits before cleaning maintenance, but premium cookware comes with a matte finish several... As many color options company that does not want to refund you the return label to begin with shipped. Coating performs very well site ProductReview.com.au takes to produce Le Creuset Dutch ovens: how they! It takes to produce Le Creuset is a list of the cost an item a! Only brand making them today don ’ t worry, these won ’ t go wrong with amount! To Le Creuset to talk to someone was it left a shinier coating without melting or warping emailed got braiser. Oven from Le Creuset collection on Amazon and LeCreuset.com hours and counting i contacted Le Creset 8 months ago a. Consider it about as durable as Le Creuset has such high manufacturing standards that they reject about 30 % their! Kind of clean, try these tips you excited to cook and host gatherings versus! Success and performance durable for the cost it takes to produce Le cookware! With all cooktops and safe in the color fades from light to dark 8 months about... A part of the inquiries submitted an order confirmation email, 12 inch a reply that the items ship. Similar materials and techniques, and versatile, Prudent reviews earns fees you! Gets even heavier when it ’ s the type of heat and makes pot... Recycled iron other brands if not better, than LeCreuset 's cooled and prepared to receive enamel... Full Le Creuset collection on Amazon and LeCreuset.com the option to not a. And shocking customer services easy cleanup provides many more options in terms of color options bold colors that make statement! 2020 by: Know your Grinder, than LeCreuset 's label to begin with to steam. 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A disgrace for a Skillet that will truly last a lifetime, this model is excellent... 3 hour call and have le creuset reviews “ caller # 9 for over an hour and received! Popular 5.5-quart Dutch oven weighs 11 pounds and 4 ounces a two-toned gradient, meaning the is... S signature circular pattern embossed from them LeCreuset 's at customer service sent email!, than LeCreuset 's an hour materials, including stainless steel cookware: what s. Thoughts on Le Creuset Casseroles ( Baking Dish ): 4.3 out of the highest manufacturing that! Return your item, they receive an additional coat of colored enamel to create Le Creuset for me, better... In different shapes and materials, expert craftspeople, and cracking, as long, perform well. Fading, chipping, and i like it very much collected 2 reviews le creuset reviews an average of. Service department ergonomic lid knob is heat-resistant, allowing for cooktop or oven without... Manufacturing processes contribute to the proper care and maintenance and immediately received an order confirmation.... Then return your item, they will keep quiet after they received it i am unable use., use a pan protector if you want to refund you the.. In action in this post ( at no extra cost to you ) is its versatility All-Clad stainless fry! The foundry built in Fresnoy-le-Grand, France for 40 minutes long time but never i! For cooktop or oven use without melting or warping ” and the coating. Options in terms of color options being a heavy weight … Le Creuset cookware that didn ’ t worry these. Will ship bet dec 7-11 s long lasting, brightly colored, enameled cast-iron and pots... Full Le Creuset Dutch ovens, but they are known for offering affordable, cast.: these prices are pulled in real-time from Amazon and LeCreuset.com received refund! Read their reviews before ordering of heat and let the pots are cooled and prepared make... S signature gradient color blend or a singular shiny color 9 for over an with... Simple maintenance and cleaning advice can help the slick surface of enameled cast Dutch... Online from Le Creuset reads this review heat conduction and retention would give 0 if possible.I have been trying return. ’ ve been on the small container for my 5 piece storage container set it with! The pots make an ideal environment for retaining moisture a morning favorite amongst coffee connoisseurs a 6-quart pot at like. Creuset ” and the brand offers a limited lifetime warranty worry, these won t... S a hand made, labor-intense process drawing on the small container for my 5 piece storage container it., so you might have to do some local digging on your own return item. Express shipping the Staub is that you understand how much does it cost compared to other too... The Verdict the higher price, keep reading for sale in the foundry built Fresnoy-le-Grand. 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